ADA Accessibility
We are committed to ensuring that we meet and exceed all the requirements for the Americans with Disabilities Act. The staff at the Palmetto Hotel are trained to accommodate guests with special needs, so that all our guests, including those with disabilities can have an enjoyable and safe stay. Please call the hotel at (843) 823-3604 if you have any special accommodation needs.
The following areas are accessible in compliance with the ADA:
- Entrance to lobby is on the ground floor, there are no stairs at the entrance
- Accessible elevators
- Accessible public entrance
- Accessible registration desk
- Accessible food service and bar
- Accessible restrooms
- Accessible guest rooms
- Braille elevator
- Closed captioning on televisions
- Lowered buttons in elevators
- Lowered emergency evacuation instructions
- Strobe alarms
- Valet parking
- Visual alarms for hearing impaired in hallways & public areas
Rooms designated as mobility accessible have features for guests with mobility disabilities, including, but not limited to:
- Roll-in shower, tub with grab bars, or transfer shower (specific bathing fixture type is indicated for each room)
- Lowered light switches and thermostats
- Grab bars in bathroom
- Toilets with grab bars
- Accessible vanity
- Accessible routes to all parts of the room
- Roll-in showers
- TTY machine available upon request
- Accessible guest rooms with mobility features with entry or passage doors that provide 32" of clear width
View all ADA accessible room types, additional images, and details on our “Accommodations” page.
Contact
194 East Bay Street
Charleston, SC 29401
